「The food is so fresh and really delicious, outstanding breakfasts !! Such a nice staff in the property, very helpful and very carrying people.. just always there really no matter what time it is. Villas clean and are cleaned literally everyday with such precision bedsheets changed everyday, towel , wardrobes and pool is heated ! Which is great..! The only minus for me is manager, she never even said bye while I was giving back my keys, no interest in anything during stay and also at check out....
「We tried not to nitpick as hotel is new. But by the end of our 4 nights stay, we were really disappointed. This is not an establishment living up to Accor standard.
Just some of the things that did not go down well:
1) We found hair twice - once on a plate at the breakfast buffet & once at the bottom of an acai bowl we ordered from the restaurant.
2) Room was not cleaned properly - stains leftover from previous lodger in room and toilet. Tissue box was empty by our second day, but not...