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"I stayed at Hard rock with my family of 5. We had an absolutely amazing stay. From the time you get out of the car to enter to the time you leave, the staff make the stay fantastic! They are the most friendliest, warm and polite group of staff I have ever come across and it was completely consistent. They were ready to help any way possible and always had a smile on their face. The facilities at the hotel are superb and the pool is the absolute highlight! It is huge, the temperature is perfect, there are so many different sections and the cabanas are brilliant. The breakfast is varied and the halal options are amazing. The room size is perfect and very clean. The rooms have everything you will need and the entertainment around the hotel is exceptional. They have a great selection of activities, events and entertainment which is detailed on the TV for when you arrive. The special touch of the staff addressing you personally when you call reception makes you feel like they care so well done for that. My family and I loved our stay and wish we could have stayed longer. The location is fantastic! Next time I am looking for a hotel in any part of the world, the Hard Rock will be my fist choice. Its super family friendly. Thank you to the Hard Rock Bali family"

"We loved our stay!! Great location!! Clean and friendly staff. "

"Really nice hotel, wonderful hospitality in a beautiful location. "

"Brilliant hotel"

"Great place to stay. Great location "

"At check-in we were given a room with a temperature of 24.5C… so so hot that it was impossible to stay in it. They sent maintenance who had to replace a filter. They transferred us to a suite in the main level with a very strong mold smell; my husband said it smelled like sewage inside the room. After this, they finally found a room that had running AC without a smell. The mold stains were visible in the hallway ceiling and walls which was quite alarming. We saw a staff trying to disguise them with a coat of paint. There was no AC in the common shared areas of the hotel; it was very hot and humid. The facilities maintenance was a total disappointment, but the staff was very nice and professional. "

"Nicest and most common sensed hotel I’ve ever visited. No stone unturned. The have there own doctor for gods sake. "

"Pool was amazing Room was large enough and clean Staff was excellent and very friendly Breakfast was great - maybe a bit different some days would be even better. "

"Great hotel. Nice staff. Lovely breakfast "