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"Friendly"

"The traditional style and super friendly and helpful staff were awsm. The Onsen experience amazing. "

"Both front desk and restaurant Staff are very attentive and helpful. The hot spring bath and massage chairs helped relieve fatigue. We are so glad we chose this hotel."

"Very nice hotel in a great location."

"Everything was great! We loved all the amenities such as free ice cream, Yakult, laundry and more. The staff was very kind and helpful. The eight private onsen were also all amazing although at time there was a long wait for them. "

"Clean room ,great meal"

"Great, simple hotel. Nothing stuck out at the hotel itself. The onsen you can use next door at the connecting resort was definitely the highlight. "

"Thoroughly enjoyed dinner with your personal grill , the beef and buffet included "

"Everything was great except the slow elevators and crowds at the lobby. Got to be patient waiting for the elevators. "