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"The onsen is wonderful, as is the breakfast. Also, close to the station but not noisy. Very much recommend."

"Getting around the property and the shopping center was convenient with the buses provided by the hotel. Lots of washers in the laundry area. I love the individual cabins scattered around the property. Makes it feel like you're in the woods. Great place for families!"

"Clean room. Helpful staffs."

"Great location and ski in ski out. Small but comfortable room for family of 4, Onsen is a blessing! It’s a little tired, super busy hotel. Outrageously priced buffet dinner, go elsewhere. Free shuttle makes that easy, but make sure you book all offsite options. "

"温泉が良い 朝食バイキングもメニューも豊富で良かった"

"Need to walk quite a distance from Nagano Station, along the way, you will find Family Mart and Lawson. A quiet and peaceful street in the morning. The view was good from the breakfast area, but my room view is facing the cemetery, though. The overall hotel vibe gives me a 90s feel, but it's clean and tidy. I like their mini bar as they fill it with many complimentary drinks. "

"Well managed old hotel and quite wide among Japanese Hotel. Everything was available no inconvenience but it was "

"Big rooms. Clean and modern. Great staff at the front desk"

"Staffs very friendly and helpful, room are clean, breakfast was excellent, nearby shops just 2 minutes away."