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"I loved the traditional house that was built 100 years ago. The hotel staffs were very polite and friendly. I would come back to this hotel again and would recommend all my friends and family here."

"Very spacious rooms, the bunker beds are awesome. My son loved it, the food in the cafe is very nice. The onsen bath was so relaxing. There are free popsicles and soda bottles and colors for kids which is very thoughtful. The bus station is right next to the hotel."

"The staff were brilliant and very welcoming especially to my two children, the place was beautiful, the evening meal was lovely and very unique. We really enjoyed our 1 night stay."

"The beds were comfortable, the food was fantastic. It is really close the transit."

"We absolutely loved this place, and it’s probably going to be our favorite of all of Japan. The staff is super friendly, helpful, and knowledgeable. They go really out of their way to make a great experience for you! . The onsen is very cool as well. Highly recommend. 20/10"

"Great stay "

"Laid back and easy stay. Decent location if staying outside Hakone. Onsen was quite basic"

"Good stay. Very friendly staff and clean property. Bathrooms/showers are shared and only one per floor. Great location close to Gora Station."