「We booked a two bedroom for October 13th, having not been there before, not knowing we would be on the ground level in the summer building. The temperature was quite cool and the wooden floors and temperature of the bathroom was freezing. Even with the heater/ac unit at the back the floors/bathroom did not warm up. I spoke to the front desk and was told this building is not meant for this time of year and there was nothing they could do. People should not be able to book if it’s not weather...
「We booked a two bedroom for October 13th, having not been there before, not knowing we would be on the ground level in the summer building. The temperature was quite cool and the wooden floors and temperature of the bathroom was freezing. Even with the heater/ac unit at the back the floors/bathroom did not warm up. I spoke to the front desk and was told this building is not meant for this time of year and there was nothing they could do. People should not be able to book if it’s not weather...
Katherine