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"1) Even though our dog is very well behaved they insisted that he is not left unattended. This meant that we could not go out for meals and drinks. This policy is OTT. 2) Even though Grasmere is prime walking country, they would not swap my paid-for breakfast for a packed lunch. I thus had to go without. 3) Ended up paying for parking since their parking is limited to 7 cars. 4) They placed us in an annex with very noisy people upstairs; didn't sleep well. All of the above spoilt our enjoyment of this høtel."

"could have been better if staff are more polite. it seemed they dont like their job. toilet where we stayed in shower is really tight in space"

"Staff were incredibly friendly and welcoming. Breakfast was great value. Good bread for toast and a nice selection of hot meals to choose from. Lovely cosy bar with coal fire. "

"The food and staff are excellent. The spa is great. We spent a really relaxing couple of hours just enjoying the facilities. "

"Overall hotel was very clean, staff are amazing make you feel so welcome and couldn’t do enough for you. Breakfast was lovely didn’t wait long at all. Would highly recommend this hotel for a nice chilled and relaxing stay. "

"Awesome staff thanks Joanna. The bacon butties went down a treat after our scafell hike. Hotel is lovely and in a great location for exploring."

"Very friendly staff and excellent breakfast."

"Great location in central Ambleside "

"Everything about the stay was great. Room was super comfy and convenient for our Dog. Location, parking and staff were super friendly and helpful. "