What a lovely place! The staff were very helpful, and the food was delicious.
Lily
2024 年 4 月に 3 泊滞在
8/10 (良い)
Fiona
家族旅行
2024 年 4 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely hotel, superb location, an absolute treat. Breakfast was plentiful & excellent quality, we received a complimentary room upgrade, made full use of the spa facilities - a godsend after a hard day walking! Lovely peaceful ambience and staff were very attentive.
Fiona
2024 年 4 月に 2 泊滞在
8/10 (良い)
Keith
カップルで旅行
2024 年 3 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Before we booked this Hotel I spoke to someone there who assured me my dietary requirements would be catered for, unfortunately this was not the case and I had to make do without breakfast cereal (which was even printed on the menu as being available), and a poor excuse for a cooked breakfast. It was not as if I turned up on the spur of the moment, the hotel had plenty of notice I was arriving. Expected more from a supposedly top end Hotel. Its not that difficult to order in gluten free food in this day and age. Disappointed.
Keith
2024 年 3 月に 2 泊滞在
6/10 (普通)
Angela
2024 年 2 月 24 日
Angela
2024 年 2 月に 2 泊滞在
6/10 (普通)
Stewart
2024 年 2 月 16 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
We won’t be going back!
On the whole we have to say we were disappointed. We’ve stayed here at least 5 times before (no acknowledgement of this) a “Hi welcome back” would have been nice. Dining:- we chose the “Taster menu” very disappointing and expensive. Breakfast was mediocre not what we expected. It seems everything has been cut back.
The Spa was lovely we were fortunate and had the place to ourselves.
The room was clean, toiletries were not great, balcony had a lovely outlook over the river, the room was far too hot and there was no way of making it cooler.
Disappointed having to pay £10 for parking at the hotel (previously free) and almost £10 was added to our bill for gratuity which we weren’t even asked if that was ok.
Stewart
2024 年 2 月に 1 泊滞在
4/10 (不満)
Michael
2024 年 1 月 29 日
良かった点 : 清潔度
気になった点 : スタッフとサービス
Michael
2024 年 1 月に 2 泊滞在
10/10 (非常に良い)
Michael
カップルで旅行
2024 年 1 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great staff quality food and brilliant location
Michael
2024 年 1 月に 2 泊滞在
6/10 (普通)
宿泊されたお客様
2024 年 1 月 2 日
良かった点 : 客室の快適度
Average stay- better offers in area
Booked a week before arriving- was called 5 times the day of booking to put a pre order and payment through for dinner on New Year’s Day. Was not made clear on third party website or owned website that this was the case.
Food was good although some dishes were underwhelming. Service was good.
Spa was ok- heated beds and aromatherapy room did not seem to be fully functioning. We feel it would benefit from better lighting in hot tub and more care.
Hotel room had a leak in the night in two places. We understand that this is an old building and is part of a problem with this.
Previous guests takeaway boxes were left out on balcony decking.
Stay was ok but would not return as looks to be better offering in area.
宿泊されたお客様
2024 年 1 月に 1 泊滞在
10/10 (非常に良い)
Adam
カップルで旅行
2024 年 1 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful hotel with small but relaxing spa facilities. Staff were incredible throughout.
Adam
2023 年 12 月に 1 泊滞在
10/10 (非常に良い)
Mark
2023 年 12 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Stay
We had a great stay.
The hotel was lovely, as was the team that ran it.
We enjoyed everything we ate.
Our room had a view of the Fells and the sound of the river running by; we were able to sit on the veranda and enjoy a coffee to that sound and view.
The spa was so relaxing, with a sauna were you add your own water with a wooden ladle, which is great for getting it to a heat of your choosing.
Dog friendly (certain rooms).
Located in beautiful Grasmere.
Would recommend and stay again.