ラ ホーヤの格安ホテル

「They did not enter my Bonvoy account number when I checked in and then charged me for internet that should have been complimentary. I understand that this can happen. But when I called and spoke with someone to correct the problem they said they would take care of it and never did. I had to call back again. The lack of follow through on fixing the problem is where I take execption.」

「Waited hours for our rooom cuz of plumbing issues til they finally gave us a room- no shower curtain, missing door trim, no outlets to plug phones or anything in, hella ghetto- but it’s across the street from the beach n restaurants n stuff, so a great location. They are in the process of fixing up stuffs, new owners, I think- but yeah, lame we had to wait around for hours til a different room. Why they didn’t just give us that room in the first place is a bit annoying…*screams*」

「Ok」

「スタッフも親切でとても良い滞在でした ランドリーで使えるのがクオーターコインだけなのは少し不便でした」