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"The service here is so good and thoughtful, I cannot emphasize how impressed we were. The staff helped us store our baggage before check in and figure out how to get the baggage to the train station. We were provided a variety of complimentary gifts, and a map of the surrounding area. The room was spacious and clean, and the private baths were a wonderful experience. I’d definitely recommend this hotel to others traveling in this area."

"Amazing food and thoughtful, hospitable staff! They took a photo for our anniversary and even presented us with a framed copy and two pairs of chopsticks the next day. Highly recommended"

"Hospitality from all the staff is flawless and warm. Standard way beyond my expectations."

"Great onsen hotel near the Beppu station. No shoes allowed in the hotel which is unique. 7 private onsens plus public baths were available. Free ramen is provided for supper. There’s massage chairs available for use too. Very comfortable stay except light in room is by sensor which is rather annoying. But all in all, still enjoyed my stay and will look to stay here if I ever come back"

"Idividual parking building next to the hotel. The parking lot was almost full for the day I stayed at the hotel. The public bath is big and well kept. The elevator is a bit slow. Lawson right across from the hotel. There are smoking rooms available. Although a bit outdated I had a comfortable stay"

"Very spacious suite. However 2 queen beds in one bedroom made it tight. Free to use laundry machine. Only one machine and no dryer. Location is far from main street but I enjoyed the walk."

"We enjoyed"

"We had a very roomy suite for 3 of us. The suite was old but very nice with its own hot bath. Their breakfast was very nice too."

"It was really nice"