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"The hotel was just a short walk to Nagano Station. The staff was very friendly throughout our stay. We had the Grand Queen Room on the upper floor. As promised we had a massage chair and a nice view of the city. The breakfast service offered an extensive selection of delicious food. The complimentary sake tasting and baked products were very much appreciated. Thoroughly enjoyed our stay here."

"convenient location, can walk to station easily, easy parking for car, convenience store nearby."

"Hotel staff: ⭐️⭐️⭐️⭐️⭐️ The location: ⭐️⭐️⭐️⭐️⭐️ The room: ⭐️⭐️⭐️⭐️"

"I recommend staying here. I liked the location, across the street from the train station. Breakfast was decent. They have a deal with Wendy's and their own little buffet. Everything was"

"Great location and recommend."

"A large hotel with a ton of guests. Great hotel and great staff. Only feedback would be for the hotel to create more dinner and breakfast “start times” to avoid the massive rushes in the dining area that created a feeding frenzy with some disgruntled people. Seemed unlike most Japanese experiences. "

"Getting around the property and the shopping center was convenient with the buses provided by the hotel. Lots of washers in the laundry area. I love the individual cabins scattered around the property. Makes it feel like you're in the woods. Great place for families!"

"Standard rooms were a little on the small side but great for a short stay, conveniently located for trains and buses, would recommend staying here"