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"Basic but clean room, dedicated staff to serve customer needs"

"We enjoyed the clean room and helpful staff."

"the staff was so sweet and helped us out with all of our needs, even though i was on vacation his kindness made it felt like we were back home. The rooms were small however it was only meant for sleeping and the futons were SO comfortable"

"Good value for a short stay"

"Room was clean, toiletries were complete, there’s also provision of sleepwear. Staff were very friendly and helpful."

"Great hotel in amazing location. Highly recommend!"

"Excellent breakfast buffet."

"Nice Hotel in Matsumoto with a fantastic location. The cleaning and amenities were spot on. The front desk was of particular note and very helpful."

"Wonderful place!"

"Well maintained roure-inn hotel in the heart of the city."

"Clean rooms, helpful staff, and breakfast was good with a variety of options."

"Great location. Very close to the train and bus station and 10 minutes to historical and shopping. Staff was very friendly and efficient. Breakfast was good too"