Find hotels in Kakeyu Hot Springs from ￥7,438

"Rooms are spaced, we requested linens to be changed every 3 rd day but they changed only once for 8 days, Some days they haven’t changed garbage bags, they don’t supply coffee to the rooms.Onsen was clean but sometimes overcrowded .Food was tasty but menu was always the same. My wife had foods poisoning from the mushrooms and couldn’t come for the breakfast the staff member was screaming and yelling when I asked her just for a slice of toast to take in our room. Only one staff on the reception was able to communicate on English language, and she brought a slice of bread, they didn’t have a scale to check the weight of the luggage…Overall not impressive experience…."

"Clean tidy and a bit bigger than the usual small rooms we have stayed in. Nice view of the mountains."

"The indoor bath and sauna was relaxing and clean. The staff service was excellent. The room was nice. "

"Immaculately clean. Rooms very comfortable. Breakfast was simple and delicious. Kitchen Staff could not be more efficient and welcoming. "

"For the price and location extremely hard to beat."

"Awesome place but note the breakfast is Japanese style"

"Great staff and hotel. It was in a great location to restaurants and Matsumoto castle as well "

"Excellent experience "

"Amazing hotel and amazing staff. The bell desk was so helpful in shipping our skis. Kept on coming back to this hotel. "