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「Called front desk to confirm I was checking in late night(10pm) and to request tower room. Female attendant told me over the phone none were available in à not so friendly attitude. Finally checked in and make attendant assisted. I mentioned if any tower rooms available. The female attendant overheard me addressing the male front desk attendant and interfere rudely in our conversation, just to say nothing was available. Nevertheless the male attendant proceeded to grant my request. Needless to...

「Very clean and helpful, friendly. Near food and shop. Have travel ready, transport is slower out here. Great place.」

「This resort is my favorite resort in Puerto Rico! We have stayed multiple times. The location, landscape, design and atmosphere are perfect. Plus, Scuba Dog is located on site with amazing people such as Dawn, our snorkel tour guide! Can't wait for the next trip!」

「Excellent location」

「Need upgrades urgently」

「Si van en auto pick up, la puerta de garaje no cierra. Opción es dejar puerta de garaje abierta o estacionar afuera.」

「Buen trato de parte del personal, todo limpio y con buenos servicios dentro de la facilidad junto con una hermosa vista.」

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「Too small. No microwave. Bed and futon too low. No tv in the living room. Etc.」