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"Beautiful hotel , the best breakfast. Customer service not very helpful. "

"Good location connected to the train station and mall. Excellent breakfast."

"ご飯がとてもおいしかったです"

"The property is very well maintained and the staff were very helpful."

"I enjoyed my stay here. Hotel is right opposite Nagano station, and very close to the shopping and dining district. The room was very clean and the staff was very friendly. No microwave available to heat your food, but there is a 7/11 close by for that. Bed was comfortable and a nice sized TV mounted at the base to watch shows. I would definitely stay here again if I ever return to Nagano."

"Had 2 two rooms. Suprisingly nice experience. Good air conditioning, no smell. Like that there were 2 chairs and a table in room. Comfortable beds. Asked for extra pillows. Laundry was helpful. Good coffee. Free massage chairs. Located in a very convenient and cool area. "

"Located very close to train station. Easy access to the Zenkoji and nice restaurants "

"這間飯店的位置非常好，就在車站對面，然後我們住的雙床房空間很寬敞，裡面設備也非常的新和乾淨，早餐的選擇非常的豐富，工作人員服務也很好，非常推薦"

"Excellent hôtel, au delà de mes espérances. Fauteuil masseur dans la chambre est un plus non négligeable. Merci "