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"Lovely and convenient place to stay. Large rooms, wonderful room amenities and comfortable bed. Staff was friendly and helpful! "

"Good breakfast, friendly staff, clean room"

"Had a really nice stay at this hotel. Very close to the JR station - has in fact a walk way connected. Just right next to a Don Quijote store. Has Lawson at the ground floor. Close to restos and malls. Staff are very nice and helpful. Would definitely love to stay here again if we get back to Nagano."

"First, the pictures on expedia or even the hotels website did not do this place justice. This is a gorgeous hotel with lots to do and see. We were checked in by "Lucky" who spoke really great english. He spent about an hour with us checking us in, walking us to our rooms, showing us everything in our rooms and helping with luggage. Both the dinner and breakfast were buffet with lots of options. I think we were the only foreigners there but they did not treat us any different. The shuttle down to the town square is very convenient. We did not use the hot springs but we did use the open air bath in our room which was amazing. The beds were reasonable comfortable. Enjoyed the plethora of amenities and open space in the room. "

" Nice breakfast for a budget hotel within walking distance to the railway station "

"Excellent central hotel in Nagano, very close to the station (around 5 min walk). We checked in late after the Shinkansen from Tokyo and the process was quick and efficient. The breakfast was good and twinned with Wendy’s so there was the option of a burger as well. Clean and tidy hotel. "

"Clean room and great area "

"Clean room. Free washer but have to pay to dry."

"I was greatly touched by the kindness I received from the front desk staff during my 2 night stays. I highly recommend this hotel to others. "