「I liked most things. The bed was one of the most comfortable on which I have slept. The bath was really nice, long and comfortable. The hot water was hot whenever I wanted it. I ate at the restaurant three evenings. The food was reasonably good but I feel that apart from the jam sponge and custard, the puddings were trying too hard and were too complex to sound attractive. I think that simpler puddings would be far better. I liked two of my main courses, the sausages and mash, and the Cowboy...
「front desk staff are not nice, not kind, the hotel has no car park, I asked front desk a map of the car park, but the girl immediately said no, I am a Japanese and do not know the area, staff should be kind and nice to customer, also when i checked out, other girl did not say thank you, even I told her thank you, this is very unusual in Japan. 」
「We love the ambience and the location. This time, they made a mistake with our meal and gave us the whole meal without charge. We really appreciated this: it's how they handle it when things go wrong that really sets a place apart. 」
「This is my second stay at this hotel, and hopefully not the last! The rooms were spotless, facilities are great, top spec bathroom etc etc. The staff are friendly and informative, and to top it all you get breakfast included! Wouldn't hesitate to recommend this gorgeous hotel to anyone travelling to Lincoln. 」
「Lovely location by the lock, as soon as we entered the bar area to collect key welcoming environment we made enquiries about the area as considering relocating everyone was so helpful.
Room was comfy n clean perfect for our stay
Food was lovely too.」
「Room was a lovely size.
Couldn’t fault the staff, they were very efficient , polite, friendly & helpful.
Breakfasts were lovely and the meal we had in the pub, was very good, generous portions too. 」
"The staff were all very kind and friendly. I am Japanese and my English is not very good, but they treated me with great courtesy. The only thing that concerned me was that the shampoo was not replenished during my stay, though I believe it would have been resolved if I had simply asked."
