ヘルズ キッチンの結婚式場のあるホテル

「チェックアウト時にリネン費や税金が別に請求された。 日曜日に部屋の掃除をしなかったのに請求された。 予約段階で別請求が有ることを知らせて欲しい。 部屋に冷蔵庫が無かったのが非常に不満。」

「予約時の情報では、冷蔵庫なしだったが、泊まった部屋には冷蔵庫があってツインの部屋だったので、アップグレードしてくれたようだ。 掃除も行き届いていたし、滞在中、不便を感じることはなかった。 お湯が欲しくなり、無料で電気ポットを借りることができた。 ホテルの位置が良いので、また利用したい。」

「I’m a returning guest, and the front desk and café staff were very kind and welcoming. However, there were a few issues with the room. Even when the sheets became dirty, they were not always changed during the daily cleaning. There were also several occasions where items like glasses and bath mats were not replenished. As I was staying for an extended period, I would have appreciated having the room vacuumed more regularly. In addition, the water pressure in the shower was quite weak and the...

「朝は、コーヒー、紅茶が無料で提供されており、また飲料水は常に提供されているのはありがたい。またレセプションの対応も好印象だった。」

「Good location hotel and room with basic facility.」

「Originally a historic building, it was conveniently located for getting anywhere and proved to be a very comfortable hotel. The reception staff were extremely kind, and the room was clean and pleasant to stay in. The only disappointment was that the Wi-Fi connection was not available on the upper floors. It works in the lobby, so I believe the issue is with the distance from the router, and I hope this will be improved.」