Find Family Hotels in Hell's Kitchen, NY

"Bed was so squeaky metal frame. Rooms are small even for NY"

"Was a decent hotel to stay in where you can find all the good places"

"The hotel itself was fine. Very small rooms but that's ok. 2 small elevators for 36 floors with 8 rooms per floor. Waited 45 minutes for an elevator one day and decided to just walk down the stairs. It was really nice they provided water upon request. Since we walked a lot, that was nice at the end of the day. Restaurant is absolutely horrible. Already left them a negative review on their google page. Not worth the breakfast. Don't recommend getting it if you stay here. Go out. But stay here is you plan to be out all day. Bed is cozy and room stays cool if that is important to you. It was to us. Thank you Holiday Inn. "

"Clean quiet room (no street view), roomier than some, staff attentive and helpful, good elevators. Lighting could been better designed: lobby and hallway rather dark, no light over desk area. Would have enjoyed morning coffee availability, outlet/charger closer to bedside table."

"It is okay, but not great. Only two elevators for a 37 story building. It's also on a side street. That is not so great."

"Internet wasn’t that fast. Connecting streaming services to the tv didn’t work (likely user error). Friendly staff. Clean and tidy. "

"Very cozy"

"We came during Thanksgiving, and the staff were completely overwhelmed. Long waits to talk to anyone, and when you did reach them the staff was understandably tired and surly. The location is ideal, but perhaps try them when it’s not so busy. "

" I have stayed at a lot of Holiday Inn Express locations and this property was on the lower end of what I expected."