Find Family Hotels in Hell's Kitchen, NY

"It was exactly what we needed. Clean and the staff was very friendly and helpful. Would definitely stay here again. "

"We stayed during Christmas time. It is a great location if you're looking to be central to most things in the city. This time of year is highly chaotic anywhere you go in NYC. The staff was more than helpful and understanding when we were delayed with our check-in because of flight cancellations. It was the perfect room for my daughter and I. "

"Yes"

"Staff were kind, rooms need updating, elevators had issues entire stay. "

"Great location even better staff My husband and I stayed at the Voco for 3 nights to attend 2 Jersey Devils games. So location to Penn Station was important to us. We knew we would be getting back late 2 nights, so we wanted to be sonewhere we could walk safely back to from Penn Station at 11 pm or later that was clean and a reasonable price. The reviews indicated we would get all of the above. What the reviews did not tell us was how wonderful the staff is. This is by far the best staff I have ever encountered in a larger city. They treated us wonderfully from the checkin to when they put our luggage in the taxi. I don't plan to ever use a different hotel in NYC. A special shout out to Marina who assisted me when I checked in with finding a place to work on repairing my jersey, Michael who assisted us with an issue we had with the room ( that was caused by the negligence of the room above and was taken care of by the hotel), and Johan who helped us book our taxi to the airport. There were several others that also demonstrated great customer service, but I didn't get their names. The only critique I have is there is very little storage in the room, but the rooms are extremely clean and quiet . Overall , it's a great place to stay for the money. "

"Somewhat dated common areas - elevator and corridors were very dark. No communal area in the lobby. TV channel selection very limited. Great location, lots of restaurants and shops nearby, subway close by."

"Internet not great"

"Perfect Location. Close to everything. Having the subway across the street is great. It was pretty quiet for being in such a busy section."

"You all need to offer a smart tv."