ヘルダーバーグルーラル ホテル

「Our second visit here and it again exceeded expectations. Fabulous location and views over the forest, vineyards and the bay beyond. Rose and her team couldn’t do enough. The breakfasts were great. 」

「中庭に面したお部屋は明るく、景観もとても素晴らしいです。 また朝食のレストランも緑に囲まれた素敵なロケーションです。」

「I stayed here for 7 nights and paid for an AC room, but the AC was not working from the second night. The room was extremely hot and suffocating, and the fan was ineffective. We could not sleep properly for multiple nights. What is unacceptable is that this was never informed to us in advance. Instead of taking responsibility or offering any compensation or solution, the host and his wife tried to convince us that AC was not required. After we complained, their behavior became rude and...

「水の問題があった。事前に知らせられておらず、茶色の水が出てビックリしました。後で苦情を言ってやっと書類が出る始末。カイゼンが必要。」

「部屋が広くて綺麗。 チェックインじのスタッフは親切丁寧でした。 空港までの送迎も時間通り。 運転手も非常に丁寧で笑顔で接してくれ、好感でした。 」

「Staff were excellent and accommodating throughout - would highly recommend」

「Um lugar muito especial na região de Fanschhoek. Fomos atendidos maravilhosamente bem pelos proprietários, que foram muito simpáticos, agendaram wine tasting e também deram dicas para o jantar próximo à propriedade. O lugar é lindo, apartamento espaçoso e com uma vista incrível para os vinhedos e montanhas. Serviço de excelência altamente recomendado. 」

「Comfortable, new and modern property with great location and lots to do. 」

「エステート内の美しい景色、スタッフの暖かい対応、食事、ラグジュアリーな部屋等、どれも素晴らしかったです。」

「Unser Zimmer war sauber, außerdem gut und komfortabel eingerichtet. Das Personal war freundlich und hilfsbereit. Das Frühstück hat uns ebenfalls sehr gut geschmeckt mit Optionen von light breakfast bis full breakfast. Bei schönem Wetter bietet der kleine Pool Liegen zur Entspannung. 」

「2回目の宿泊でした。 部屋もベッドも大きく、とても快適に過ごすことができました。早朝、広い敷地を散歩がてらいろいろな写真を撮ることができました。」

「This hotel is next level lovely. Secluded, lots of quiet spots to avoid other guests and attentive staff. Treat yourself - it will be worth it. 」