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"Excellent!!"

"The staff here were amazing, English was a bit hit or miss but that’s to be expected. They were always attentive and eager to help, Grade A customer service! The bed was a bit rigid for my liking but it was huge, and the overall room was huge with an amazing view. Having a nice big shower area and tub that you could actually fill to the top and soak in was icing on the cake. Would highly recommend the place. Mildly difficult to get in and out of since it starts on the 31st floor for the lobby and rooms above that. Parking was minimal but I always found a spot. We did the buffet one night, recommend having a reservation as we didn’t get the best seats but they took us in and the food was very delicious and all encompassing. Very convenient to family mart, Starbucks, Saizeriya (very cheap delicious Italian) and McDonald’s among other sit down restaurants. "

"いつも素晴らしいサービスとコンデションを提供頂き有難うございます。"

"I stayed here in July and absolutely loved this hotel! The views from the rooms were beyond beautiful! It overlooks the mountains and river. The spa amenities were quite impressive. The pool, hot-tub, ice cold tubs were all impeccably clean. The temperature was perfect on all three. The beautiful changing rooms with vanities are a classy touch. The morning buffet had a great variety and was delicious! Most of the head staff spoke English. I can’t wait to stay there again. "

"Helpful staff and a great location. Superb room with double double bunks beds ideal for a family of two adults two teens - why don’t more hotels offer this?!"

"I would like to thank the hotel manager on duty on 6 Aug - he walked me to the Meitetsu building at 0650 hrs to take the train to Chubu Int airport. He goes the extra mile for the hotel guest. Much appreciated. "

"view is beautiful. separate bathroom and shower. I often reserve this hotel when I go to NAGOYA. "

"This hotel is elegant and classy. Friendly staff and convenient location. Highly recommend."

"Customer service is excellent. Even the housekeeping is so pro. It has been a pleasant stay. "