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"Very comfortable—no complaints."

"10/10: Beautiful and spacious rooms. Friendly and professional staff. Convenient and quiet location. Loved our stay! After our first night here, I read the hotel magazine to see what other hotels they operated, so we could continue enjoying great stays during our Japan vacation. We immediately booked their hotel in Osaka (our next stop). I’m writing this review from their Osaka location and yes, it’s 15/10! The location is a 10-minute walk from Nagoya Station, which is a regional and Shinkansen transit hub. There’s shopping, food, and entertainment all within walking distance. Major attractions like Nagoya Castle, Pokemon Centre, etc. are a 30-minute walk or train ride away. We were warmly welcomed by staff upon arrival and warmly acknowledged each trip out/in. This is our first trip to Japan and sadly our Japanese language abilities are very basic (we’ll do better next trip!). The staff have been wonderfully patient and caring in helping us in English. This makes such a difference for “first timers” to Japan. The rooms are beautifully decorated and very clean. Our room had two twin beds and offered plenty of space. Size-wise our room was akin to the amount of space we’re used to from North American hotels. 👍👍 We visited in August. The in-room air conditioning was a relief to come back to. Highly recommend. Our stay made such an impression that we’ve added Tokyu Stays hotels to our “go to” travel list for where to stay when travelling in Japan and globally. "

"Accesible to train station,close to Toyota museum."

"Good"

"Booked this property for the close proximity to the JR station. Room is pretty small but functional and clean. Kids loved the free breakfast at Mister Donut downstairs."

"On top of the world room. Views were spectacular. Staff were super friendly the rooms were modern. Easy access to Nagoya Station and lots of dining options. "

"いつも素晴らしいサービスとコンデションを提供頂き有難うございます。"

"I like the room because it was clean and feels upgraded. Front desk staff speaks perfect English which made communication much easier. "

"I stayed here in July and absolutely loved this hotel! The views from the rooms were beyond beautiful! It overlooks the mountains and river. The spa amenities were quite impressive. The pool, hot-tub, ice cold tubs were all impeccably clean. The temperature was perfect on all three. The beautiful changing rooms with vanities are a classy touch. The morning buffet had a great variety and was delicious! Most of the head staff spoke English. I can’t wait to stay there again. "