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"The staff were all super friendly. Very clean resort and rooms. Very generous with the food, you can order as much as you want for the kaiseki dinner. Breakfast was also very generous with the portions. Very close proximity to all the attractions, all within walking distances. A lot of free snacks and amenities in the public areas. There are private and pubkic onsens which are easily accessible and very comfortable. Great stay"

"Large family size rooms. Perfect for 3"

"Impeccable cleanliness, great coffee bar, staff incredibly professional, large grocery/information center just across the parking lot. Nice and peaceful with really nice views of the mountains."

"Clean room, friendly staff Peaceful and away from the busy popular neighbourhood."

"Room was clean. Staff was okay, not the usual same service you receive in other hotels. The many warning signs posted in the hotels seemed very off-putting. Had to pay an extra 400 yen during check-in to receive my hotel keycard. Nevertheless, my stay was excellent with no issues whatsoever. "

"Shops nearby. Gym and spa nearby."

"Lawson 5 mins away, the reception accepted luggage transfer from previous hotel in Tokyo, friendly staff, only downside no lift, had to manually carry large suitcases."

"This hotel is truly like stepping into another world. The service is impeccable, the room we had was gorgeous and superbly clean. We were lucky enough to have a private onsen with very clean water at the perfect temperature on a lovely little lanai. All of the staff are very friendly and professional and the food is fantastic as well. Highly recommend if you’re looking for a touch of classic Japan in Kyoto!"

"The young woman at the front desk was so helpful and kind!"