I think very carefully before leaving a bad review. It's been 3 weeks and we still feel the same way so here are my comments: We booked this Ryokan for 1 night last minute and got it for the "bargain" price of $401 USD. It was supposed to be a Mountain View room with a private soaking tub on the patio in a hotel that advertises natural hot spring water. What we got was a room overlooking the street in the Mountain View Building, a teeny tiny bathtub that you fill up with tap water, also overlooking the street. The spring water was downstairs. Not what we wanted though since it was raining, and we were looking forward to spending the day together privately. Check in was quite late in the day and checkout was 10 a.m. In general the building was in dire need of updating. I know what a $400 a night room should be like and this was most definitely not it. All in all, it was a very poor value.
Tina
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
David
カップルで旅行
2024 年 4 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
You can’t beat a hot soak while looking at the mountains. The staff were excellent. No difficulties even with the language barrier. I love this hotel!
David
2024 年 4 月に 3 泊滞在
10/10 (非常に良い)
Pui Ling
2024 年 4 月 3 日
良かった点 : 清潔度、スタッフとサービス
Pui Ling
2024 年 3 月に 1 泊滞在
2/10 (非常に不満)
hoi fai
2024 年 4 月 2 日
気になった点 : 清潔度、施設のコンディションと設備
The catering is very poor. Almost everything in dinner and breakfast is wild.
hoi fai
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
??
グループ旅行
2024 年 2 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff is very helpful, he helped us grab luggages to storeroom when we came early.
And we appreciated how they take care of our shoes when we leave the hotel and back.
The room was the most Japanese style ever for all hotels we stayed during the trip. I love the water streaming decoration outside bedroom, it made me calm and relax.
The hot spring was unbeatable, the only regret was I was too late to book the outdoor ones.
??
2024 年 2 月に 2 泊滞在
8/10 (良い)
kin wai
家族旅行
2023 年 12 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
kin wai
2023 年 12 月に 1 泊滞在
10/10 (非常に良い)
Michael
グループ旅行
2023 年 12 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The service at this ryokan was top notch. Amenities above and beyond average western style hotels! Would recommend to stay for sure!