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I was very happy with this hotel. It looked fancy on the inside and was only like an 8 minute walk from the Tachikawa metro station / 5 min cab ride with luggage. Rooms made the best use of their space, had nice amenities, and I had a nice view of the Tachikawa area. Also, lots of restaurants and shopping nearby! Very walkable.

Missing Keio Plaza already, and just thinking about an excuse to return to Tokyo. I was pleasantly surprised with the service level, cleanliness, willingness to assist from all staff. Even when there were lots of guests they managed to offer personal touches during service. I praise the hotel management and commitment from all employees we came across. Special mention to Mr Fuentes from the Club Level, also special thanks to housekeeping, they did it perfectly and discretely, it was pleasant to...

We had a wonderful experience. The service was incredible and the hotel is very beautiful! We will definitely stay here when we come again

The best partsv were the breakfast buffet, the restaurant options and the proximity to transportation.

Clean , good service and great location

Almost everything was excellent. Specially service managers made us so Comfortable and tender. Thank you for your service.

The most amazing king size bed we’ve ever seen. 92” wide! Perfectly firm. Great views from 29 floor and up renovated rooms. Amazing shower bath and spacious. Breakfast buffet was excellent and we enjoyed the lounge.

Great view of Tokyo Japan from your room Hotel staff cleans your place 2-3 times during the day to make sure your place is well kept. Never ran out of bottle water and always filled anything that was used. Never had such amazing service like this before. Free access to gym, internet, pool, and classes. Hotel is very pricey.

Hotel location is very good and within walking distance from metro/JR train stations and Tokyo station shopping district. Hotel staff was extremely friendly and courteous. We found the rooms to be very large and comfortable. We had a minor clog in the toilet and it was fixed quickly after we reported it. Our only regret is that the reservation spot available at the Sushi Sora restaurant was too late for us. Overall enjoyed the stay very much.

Friendly staff.

Easy check in. Great service. Clean.

The Peninsula Tokyo lives up to the Penisula's reputation as a premier hotel. The staff is incredible and our trip was capped off with a last minute dinner reservation the concierge was able to get us at one of Tokyo's Michelin two star restaurants.

Everything was great. The staff is very friendly and helpful. The view from the room was just amazing. Loved the separate shower room.

the Conrad is one of the very best 5 star hotels that I have stayed in. The views overlooking Tokyo Bay and Hamarikyu gardens are great. The hotel is a short walk to Hamarikyu garden and the Sumida river water bus. The fish market is nearby. The hotel sits above Shiodome subway station and communicates underground with Shimbasi station.

Price-wise, the Grand Hyatt falls into the middle group of luxury hotels in Tokyo -- not as expensive as the Park Hyatt but on average a bit more expensive than the New Otani. For the price, you get absolutely top quality service, a beautifully clean and stylish room, top-notch facilities (including spa), and great restaurants (if you have the expense account for them). If you can, you will enjoy treating yourself to a truly first-rate experience there.

Amazing stay our family enjoy this hotel very much.

I had the privilege to stay in the Garden Suite, with access to the Club Lounge. The check-in was SWIFT. A manager came, handled my little luggage and a bell-boy took over and walked me to the Club Lounge. Hot & cold drinks & tea-time snacks were served. I spent an hour before going to the Suite. The suite is IMPECCABLE, from the furnishing to the amenities (Imabari towels) & toiletries (Bamford). It has a large balcony. Though it was rather windy, I kept one of the large panels open. The VIEWS...