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「Je suis très mitigé face à notre séjour au Serenade. D’une part, le site est magnifique, la nourriture est excellente, la plage et les piscines sont sublimes. Certains employés sont biens et d’autres non. D’une autre part, certaines situations sont arrivées lors de notre séjour avec certains membres du personnel que je juge inacceptable. Pour vous mettre en contexte, nous étions un groupe familiale avec un total de 8chambres. Tout d’abord, lors de notre enregistrement vers 23h. Mon...

「I loved this hotel, food, staff, conditions. I just would like they can have more dancing activities at night or shows!」

「The resort was great , pools were amazing , clean , plenty of seating areas , the beach was really nice , food was great and staff very friendly. For the kids the water park was a blast with the ice-cream shop and the Yolo restaurant offering lunch right next to it . Over all is worth every dollar. 」

「I paid around $500 extra for the VIP upgrade. Included was top shelf liquor. What they failed to mention was that while six friends were having their drinks delivered poolside I had to get out of the pool dry off get dressed and walk 5-10 minutes to the VIP room, which was the only way I could get my VIP drinks. I also was supposed to be able to make reservations. NOPE. A few people I met paid less than I did for their VIP experience and they had a “butler”, I did not. I purchased a...

「ジュニアスイートに泊まりました。景色ぐオーシャンフロント、カリブ海に夢見たロマンティックな雰囲気でした。」

「Excelente 」

「Great location and great potential. New project with great plans for future development. Great director José multiplying himself to provide best answer to our needs. Will return to enjoy the improvements」

「The best of best. Altos de Chavon highly recommended to go visit. 5 stars restaurants with the best art culinary chefs 」