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「The staff were great, we arrived a little bit early but they allowed us to check in as the room was ready, they also gave us a late checkout at midday. The room and bathroom were spotless. The hotel is sittuated just across the river from all the bars and restaurants on the quayside and is a five minute walk from the hotel. Also the parking prices are very good. I highly recommend staying here.」

「The staff are so lovley they answered all my questions they where very welcomeing and your felt like part of the furniture i have two sen children and was very careing and inderstanding one of my little ones hurt his hand due to me giving him a glass my own fault and he cut his hand hand they were so caring and made my younge man feel calm when he felt distrested i felt very happy withthe pool and the steam room the breakfast was fantastic so much choice they also make sure you dont have...

「Yes 」

「Great view, nice hospitality.」

「Paul on reception was really helpful during my stay. All the staff there are excellent, good food, comfortable room」

「the free upgrade was very much appreciated All the staff were amazing the free drinks and packet of chocs in the room were a welcome surprise especially as it was a birthday break . However the meal in the attached restaurant was disappointing both taste and cost wise the and the drinks were too expensive 」

「Clean room 」

「Was amazing great comfy bed i slept in the last morning thats how comfy it was. Room very clean indeed. Breakfast amazing and staff were wonderful couldnt ask for any thing better would highly recommend 👌. Location was excellent too. When working away again would definitely stay again. Thanks for a wonderful stay xx」

「Nice pool」

「Room spotless Friendly staff willing to help Amazing conservatory breakfast room Excellent breakfast, quick service 」

「Yes the staff were very helpful from when we arrived would stay again in same room just need to put curtains on other window and sort the radiator 」

「Absolutely brilliant stay, hotel staff were nice and friendly, always there to help when needed, lovely comfy room & bed, smart tv which was a bonus」

「Great staff, filling enjoyable food and nice clean room. When ever I have to go to Gateshead I will always stay here 」

「Had such an Exelent time at this hotel Breakfast was amazing there was a pool gym sauna steam room everything you need at your fingertips so I’m coming back near end off febuary staff were just amazing came with family coming back with Family so nice people come to this hotel so looking forward to coming back」

「Better than expected - lovely building well maintained. Very clean.」

「The breakfast is fresh and good choice. Rooms are clean and nice. 」

「We stayed as a group of 8 ladies, we we watching a show at the stage making this apartment the perfect location. Directly outside the metro station, with a few minutes walk. The apartment had everything we needed, it was spotlessly clean and the beds were super comfy. Would highly recommend 」

「Yes it was spotless and very comfortable. Good size and bathroom lovely」

「Not great for EV drivers as when you take the car to charge, you cannot return to the hotel to park. And the cleanliness in the bathroom prevented me from bathing my 3 year old.」