ダグラスカウンティ ホテル

「設備も新しく　部屋の天井が高く　綺麗で　すごく良かったです。」

「Loved it was away from congestion and quiet at night」

「駅から近く、またモールからも近いので立地はとても良いです。ただ、滞在中一度も清掃されなかったので、バスタオルは余るほどおいてあったので良かったのですが、バスタブの清掃やゴミが溜まるなどが残念でした。 こじんまりしていますがプールやフットネス、レストランもあり、料金もリーズナブルで良いホテルだと思います。」

「Great staff and near the train station. Unfortunately the bar and restaurant is closed on the weekend, the elevator seems like it'll break any moment, and the coffee you can get downstairs is instant. Also, because there's gym equipment in every room, it all kind of smells like feet... Probably won't stay at an IHG hotel again」

「部屋はいままで泊まってきたホテルの中で1番清潔感がありました。また従業員全員、笑顔が素敵で対応も良かったです。」

「Regrettably, the hot water system in our room was not functioning. Unfortunately, there was no maintenance personnel available due to the holiday. This is surprising, as it is customary for the hospitality industry to have adequate staff during such times. However, the front desk staff was very helpful. The manager, Laura, appeared to be annoyed that I was inconvenienced by the lack of hot water and was unable to take a shower to attend my grandmother’s funeral. After some time, she finally...

「When checking in we asked about the hot-tub and hours. The clerk told us but failed to disclose that the hot-tub was not hot or working. Changing our clothes and making our way to the pool area to enjoy the hot-tub we were very much disappointment. We spoke to a quest in the pool who said they've been there 3 days and the hotel knows the hot-tub is cold. The clerk was not honest with us and we changed our clothes and wasted our time by trying to use this advertised amenity. Otherwise the...

「Bed, sheets and pillows were awful, shower leaked onto floor daily, live tv did not work for over a day, and breakfast attendant kicked people out of the pancake line exactly on time each day even if they were in line for 20 minutes prior. Would not recommend.」

「Great staff」

「Very upset about this stay. And the owner denied a refund based on lies. The deposit still hasn't been returned, and I even called twice about it. Very disappointing. No indoor pool, despite what the website says. Sole reason why I chose this hotel.」