インディアン ヒルズのアパートスタイルホテル

「Affordable space with options to upgrade your space」

「Comfortable and artsy-ish hotel with loft beds and clever use of space. Rooms are on the small side. The hotel does *not* provide daily housecleaning services, no cleaning was done between check-in and check-out. This was not clearly communicated in the original listing. Given that I ended up paying the normal hotel rate, I would have expected daily housecleaning services. Otherwise, the stay was fine.」

「My evaluation of this establishment is centered squarely on the quality of their customer service, which failed to meet even the most basic industry standards during a recent travel crisis. After our flight to Denver was canceled multiple times over a single weekend, making it physically impossible to reach the destination, we sought a reasonable resolution with the management. Despite the extenuating circumstances, the hotel strictly enforced an uncompromising "no refund" policy, showing zero...