クレイブン地区 ホテル

「Room not what we were expecting as it wasn’t a cabin but a very damp smelling old and worn lodge in a row of other lodges which were all connected together. However after paying an upgrade on our booking we were allocated a large cabin near the lake」

「Helped me feel comfortable. Went out there way to make my stay enjoyable..my special needs were done with no questions asked. Staff were brilliant ...especially Declan. Thank you...」

「A beautiful hotel in a fantastic location. A little bit tired in places, but staff were friendly and helpful. Breakfast was OK.」

「Friendly staff and welcoming however only downside was the noise from the corridor when other guests were shutting doors and walking up and down. Doors slammed and awoke me in a panic a few times as well hearing people outside very clearly. Maybe the door seals need looking at?」

「Just what you expect from a Crowne Plaza. Set literally 2 minutes from the nightly hotspots but in a quiet corner. No noise, parking under the hotel is a little tight so if you have a big car it’s a squeeze」

「The room was good just the whole of the floor creeks really loudly and can hear neighbours room clearly」

「It seems that this hotel does not have single rooms. Even if one person stays alone, they are charged for a double room, which is £5 more than the price for two people sharing. When we were shown our room, we were repeatedly given rooms with very poor conditions — one room had a view of an ugly roof, another only looked out onto scaffolding, and another was poorly lit and smelled of mold. When I asked to change to another room of the same grade with a proper view outside the window, I was...

「ソファのクッションはへたっていてダメ。運悪くエレベーターが2基とも壊れていて5階まで歩く羽目になった。食事もあまりおいしくはなかった。」

「I Should have booked a bigger room because the ‘cosy double’ was tiny. I could hardly walk around the bed and it had a tv shelf which was sticking out too far. We made do for 2 nights but our room on the side was very noisy so we didn’t sleep well. The radiator was very dusty too. Staff were friendly and helpful. The breakfast wasn’t the greatest quality food but enough to set you up for the day.」

「Although the building was old, the room was c was old, the room was clean and the location was convenient. There was 」

「They forgot for housekeeping. When I check out, I asked to keep my luggage, but they did not store, they just left at reception desk where i put as it is. No one took care, and I was lucky it was not stolen. Terrible and unbelievable.」

「Large room, helpful staff, lovely breakfast. Generally very clean although carpets were stained in places which didn't look great.」