中国の温泉のあるホテル

「The setting was is wonderful. the food in the restaurant was outstandiong. The problem is that the front desk staff was not conversant on English. They helped as best they could. other problem, when huge crowd comes to breakfast, cleaning up dirty dishes took a long time. Had to waive down staff to clear table so we ca n sit and start buffet breakfastt. Dinner the American food was not good, we had to send a dish back that was stale. Also there were 4 weddings in 4 days. One time both...

「Full disclosure: I am a non-Asian American traveling alone in China with limited Chinese skills. When faced with 'issues', I rate the hotel staff by how much they work with me to resolve the problem. Forgetting the taxi ride from hell from the airport, the hotel 'lost' my reservation. The front desk staff's English skills were almost as bad as my Chinese, however, they made every effort, including a couple phone calls to off-duty managers, to find me a room. Setting the room price was the next...