アルバータ州の高級ホテル

「It is a central location for local things, stores, shops, food. The downside is according to front desk their systems dont talk with Expedia, they lost your reservation because it was booked 3rd party, they tried giving us the wrong room, the carpets in the halls are a tripping hazards, no access to the gym, the jacuzzi in the room didn't hold water and after use would turn on by it's self. The breakfast was ok and buffet style.the elevators were broken.the AC was super loud in the room, could...

「Front desk staff was helpful and efficient. The hotel was very busy, yet the valet was efficient and polite. Gold floor lounge was well appointed and the staff remembered us. We also were able to make use of the complementary bicycles which were great.」

「 I drank one of the paid water bottles provided in the room, and it said $6. When checking out, I mentioned this and had it added to the bill. So, when I checked the receipt now, the refreshment was $21. I was charged $21 plus tax for just one bottle of water. I feel like my enjoyable stay was wasted.」

「42 mins after checkout, I returned to retrieve my forgotten pizza and beer in the fridge. It was gone, and staff told me it was in the garbage, no offer to retrieve, just gone, yeah right. The TV/cable Roku is useless, so hard to use, no live sports stations. I wouldn't return to this property.」

「Our key cards failed every single time. The staff made it like we were inconveniencing them by needing new ones. The elevators are very slow. The bathrooms are a bit run down. However, housekeeping was very pleasant. Unsure if we’d stay here again.」

「The staff was great, nice clean room」