クリスタル ショアーズ ホテル

「Service」

「Check in was very fast, the lady at the reception was nice and everything went smoothly. When we took the elevator we noticed that it was very dirty. We got to the room where it was pretty clean but when we looked in the bathroom we were disappointed. It was not cleaned at all, only the towels were changed, the shower was dirty with dirt from previous customers, full of black hair, the shower glass was dirty and the floor was full of hair and dirt and behind the toilet bowl there were two...

「The hotel had everything that someone would need for a comfortable stay. The breakfast was great and the kitchen staff was amazing. They were very professional, attentive, and went above and beyond. The kitchen manager and chef Amanda was amazing!!!! She made us feel like we were at home and she made sure that my son had a breakfast items that wasn't even on the menu that day! The entire kitchen staff was amazing! We were not too thrilled with house keeping service. It was not provided every...

「We really enjoyed our stay at the Henderson. We appreciated the on-site amenities and easy access to their private beach. The food was really good and the staff were also wonderful, especially the pool bar and beach staff. You can easily spend multiple days at this resort without going offsite. I also appreciated the proximity to the park next door and many good restaurants within close driving distance. We will be back!」

「Its was an ok the reason it smells like humidity/mold the carpet felt humid all the time since we got there. In the middle of the night people out in the pool screaming and playing did not sleep well. The good part was the walking distance to the beach」

「The room was clean」

「On our first night, we stayed in Rm202, there were ants - big ants crawling all over the place especially in the toilet walls. I have videos taken. Frint desk was notified with no help.Staff saud it will be taken care in the morning when his supervisor arrives at 9:30 am. I was not even offered to be transferred to another room. Its late, have paid $270 a night for this room for 4 nights and booked tru expedia. A very inconvinient holiday instead of my family destin. The next day, i jave...

「Breakfast and clean room」

「All good」

「Property amd rooms were clean. The breakfast was delicious but it had limited options. Room was spacious」

「I am not happy with service」

「Property was very nice and clean as well as super close to an outdoor shopping mall. Loved the rooms and free breakfast! The only complain would be that they were a little understaffed so staff was not very attentive. But other than that, it was great!」

「Everything was great!」

「Love the area」