クリスタル ショアーズ ホテル

「Great location. The room and beds are very comfortable, the staff is helpful. It’s a very good place to stay in Destin.」

「It was just okay. For what I paid, fine but I certainly wouldn’t return.」

「We really enjoyed our stay at the Henderson. We appreciated the on-site amenities and easy access to their private beach. The food was really good and the staff were also wonderful, especially the pool bar and beach staff. You can easily spend multiple days at this resort without going offsite. I also appreciated the proximity to the park next door and many good restaurants within close driving distance. We will be back!」

「Overall, I had a great stay at Hyatt House. The hotel was clean, comfortable, and well-maintained, and the staff was friendly, welcoming, and always willing to help. From check-in to check-out, everything went smoothly, and I had no issues during my stay. The only downside was that one of the elevators was out of service after people became stuck in it, which made getting around a bit inconvenient. Fortunately, that was the only hiccup, and it didn’t take away from an otherwise pleasant...

「We stayed from June 30 through July 8, and unfortunately the housekeeping service was very disappointing. Our room was only cleaned twice during our stay. I specifically requested that both beds receive fresh sheets, that the room be vacuumed because of the sand, and that towels and toiletries be replenished. Only one bed had its sheets changed, the carpet still had sand on it, and we were left with just two towels and two washcloths. We made five trips to the front desk for additional towels...

「The staff, particularly the breakfast crew, was incredibly helpful and professional. The location was fantastic; we could walk to the beach, restaurants, and stores.」

「Room was ok. Pool was ok. Breakfast was nightmarish. Very small area of food and no rhyme or reason for placement. Front desk staff werent very helpful. And housekeeping wasn't great either. "Every other day" is a fine cadence for Housekeeping however they took the bath towels and didnt replace them. Trash wasn't emptied. Location is on a major roadway. Also the beach is a bit of a walk but it's a small slither of "public beach" wedged between 2 "private beaches" which was ridiculous. Probably...

「It was ok」

「Nice property, updated amenities, and very clean. The only issue was the language barrier between the maintenance staff and house keeping. Also, housekeeping only takes out the trash and replenish towels when straightening up the room.」

「We came down with a total of six people and absolutely loved the location, the amenities of the swimming pool, free breakfast and the proximity to activities.」

「Happy Hour Bartender Wednesday-Sunday was outstanding. We didn’t go Monday/Tuesday bc we wentnout」

「First we check in a party of 3 remember that. The blankets was very dirty spots every where we ask for new ones and they brought 1 for 2 beds. The pool was green very green. Shower pressure was horrible water was hot though... breakfast them sausage need more cook time. Then we shower came back from a water activity and they left 2 sets of towels and try to argue it was come check i dont want to take them towels want stay here again thumbs down」

「I like this hotel is good,clean and staff is very friendly good plece」

「The property was in a great location, newer hotel and staff was friendly. Cleaning could be better as there was hair throughout the bathroom and on the bed when we checked into our room. Also when we asked a housekeeper for towels we were initially told we had to wait for our specific housekeeper to clean our room. When asked why, she did eventually provide 2 of the 4 towels requested.」

「Wonderful property! Will stay again!」

「Clean room」