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"Hotel under new ownership. Security door broken and anyone could come into hotel without key card. Beds were made with sheets that didnt cover entire mattress. Amentities from previoua year were canceled (shuttle and breakfast"

"It was horrible I got there at night and as soon as I got in the room to unpack i was getting my kids ready for bed and we see cockroaches on the beds, walls, and counters there was no microwave and fridge to warm up my babies bottles. The beds were so hard and not comfterable at all. I called to ask go another room with a microwave and the lady at front feel was so rude and said i should have told her sooner and she could not help. I had literally just checked in so what is she saying? "

"Pools were fun for the kids. Water quality by the end of the day was atrocious. Food was mediocre at the onsite restaurants "

"We stayed from Saturday to Wednesday. Restaurant was closed on Sunday & Monday. Restaurant is also closed everyday for lunch. Both water fountains were out of order. It really looks like the hotel is about to go out of business. The positive side is the staff are very friendly and helpful. "

"Staff were very friendly and helpful at the registration desk. The room was clean and comfortable but did have some wear and tear in some places like the wall paper in the bathroom. The staff at the main dining area took long to approach and take our order and some were not very friendly, but it was still convenient to have a restaurant in the hotel. The pool was great and the kids enjoyed the arcade. Breakfast was also great. "

"Food needs a bit of work for quality and accuracy. "

"Everything was great but the pool slide must’ve lined with glue. It has to be the world’s slowest water slide. Everything else I give 5 stars. "

"great pool, enjoyed the jaccuzi"

"One of the least expensive hotels in palm desert. Okay for the price. Bed was old and flimsy."