チェプストウのヴィラ

「Absolutely wonderful staff and the room was amazing!! The only issue (not their fault) they put me on the top floor and I struggle with stairs a lot as I’m disabled.. so, I booked a small single room but they have a huge room with a double and two singles great bathroom windows that open for air and the bed was great and the hot chocolate n biscuits. But I almost fell asleep my legs died underneath me and I was too shaky for what looked and slightly tasted like a fab breakfast. I was just...

「素敵なバーと素晴らしい朝食。窓からの眺めもとても可愛い！」

「The room had everything we needed, and we managed to get extra coffee when we required it. The staff were very helpful and made our visit run smoothly. For our stay, the air conditioning in the room was a bonus, as it was during a very hot spell. We didn't watch the TV, but it looked to have everything you might need on there. There were also USB ports next to the bed, so if you forget your charger, you are covered. The only thing that was a little disappointing was breakfast, as many items,...

「Great for short stays a home from home」

「Sadly this property needs huge investment. The whole place is really tired. There was no on there to welcome us and they hadn’t sent us the door code so I had to phone twice before someone would pick up and then had to wait for the owner to arrive to let us in, not ideal after a long journey. We had a garden room - which had thread bare carpets with stains on, the most uncomfortable bed imaginable and it just felt dirty. I thought from the pictures this place looked ok, but I was very wrong...

「The exterior of the building is wonderful along with the grounds. The interior however is extremely run down and our first room We were given smelt damp and had to be moved to a better room but still then extremely basic and cleaning standard not great. Not helped also by the fact they only offer housekeeping every 3 days. Hotel with huge potential but not being looked after and requires urgent attention would not recommend anyone to stay there」

「Our hosts were great, fabulous directions and early communication. Lovely welcome pack with effort made to have things made specifically for the place. All the amenities you could want. Bed was very comfy with lovely linens. Such a really fabulous romantic sanctuary, hidden away in beds of snowdrops, but within easy reach of everything you need. Great log burner, which really warms the place, with all the original features of a characterful property. 」