キャッスルビューホテルはペットと宿泊できますか ?

はい、この宿泊施設には犬 / 猫を同伴できます。

キャッスルビューホテルの駐車料金はいくらですか ?

このB&Bには駐車場がありません。

キャッスルビューホテルのチェックインは何時ですか ?

チェックイン時間は 15:00 ～深夜 0 時です。

キャッスルビューホテルのチェックアウトは何時ですか ?

チェックアウトは 11:00 です。

キャッスルビューホテルはどこにありますか ?

チェプストウにあるこのB&Bは、チェプストウ博物館およびワイバレーから 2 km 圏内です。ワイ川およびチェプストー城は歩いてすぐです。チェプストウ駅まで徒歩わずか 8 分です。

キャッスルビューホテル口コミ、宿泊料金、写真 2025

Q: キャッスル ビュー ホテルの駐車料金はいくらですか ?

このB&Bには駐車場がありません。

Q: キャッスル ビュー ホテルのチェックインは何時ですか ?

チェックイン時間は 15:00 ～ 深夜 0 時 です。

Q: キャッスル ビュー ホテルのチェックアウトは何時ですか ?

チェックアウトは 11:00 です。

Q: キャッスル ビュー ホテルはどこにありますか ?

チェプストウにあるこのB&Bは、チェプストウ博物館およびワイ バレーから 2 km 圏内です。ワイ川およびチェプストー城は歩いてすぐです。チェプストウ駅まで徒歩わずか 8 分です。

10/10 (非常に良い)

Nicholas

グループ旅行

2025 年 7 月 13 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Spacious rooms with big internal garden area. Quiet and nice area, in the middle of Chepstow. Contactless check in was fine and easy to follow. Good cooked breakfast in the morning. Perfect for our one night stay.

2025 年 7 月に 1 泊滞在

2/10 (非常に不満)

Lisa

2025 年 7 月 13 日

2025 年 7 月に 1 泊滞在

6/10 (普通)

Natalie

2025 年 6 月 22 日

気になった点 : 清潔度、設備とサービス、施設のコンディションと設備

The property looks nice from the road,and is a good location, but it’s tired once you are beyond the first reception room . Carpets are stained and threadbare. The room was a good size but the lock was barely hanging on with loose screws. The bathroom was ok, but quality wasn’t great. No toilet roll holder. Overall very disappointing and not worth the money.

2025 年 6 月に 1 泊滞在

10/10 (非常に良い)

Katrine

2025 年 6 月 11 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Super service!

2025 年 6 月に 1 泊滞在

4/10 (不満)

Alan

2025 年 6 月 1 日

気になった点 : 施設のコンディションと設備

I believe the new owners have been working hard to get this place back up to speed. I feel they still have a lot of work to do. Bed was from the 1970's, room felt a little damp and uninviting, bathroon needed renovating, the place felt tired and creaky.

2025 年 5 月に 1 泊滞在

6/10 (普通)

Jamie

2025 年 5 月 10 日

気になった点 : 施設のコンディションと設備

2025 年 5 月に 1 泊滞在

8/10 (良い)

Andrea

2025 年 5 月 9 日

2025 年 5 月に 1 泊滞在

8/10 (良い)

Linda

2025 年 4 月 29 日

良かった点 : 清潔度、スタッフとサービス、客室の快適度

2025 年 4 月に 1 泊滞在

2/10 (非常に不満)

Libby-Rose

家族旅行

2025 年 4 月 9 日

気になった点 : 清潔度、施設のコンディションと設備

Avoid this hotel, the room was dirty - there was a huge dent in the mattress.

2025 年 4 月に 1 泊滞在

10/10 (非常に良い)

Huw

2025 年 3 月 27 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Nice place. Great location. Nice breakfast with super friendly service.

2025 年 3 月に 1 泊滞在

2/10 (非常に不満)

Abigail

2025 年 3 月 13 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

RODENT INFESTATION. DO NOT BOOK.

PLEASE DO NOT STAY HERE. This hotel is the worst I have ever stayed in within the UK. The room smelt musty and has not seen a lick of paint for decades. There were holes in the walls; damaged, worn carpets and rusty pipes. The door lock was loose as it was missing some screws. But the worst part was MOUSE DROPPINGS on the table where the drinking glasses are kept, and on the single bed and the towels which were in a basket on the floor. This happened overnight as we were sleeping. Don’t expect a “Castle View” if you are put in the annexe at the end of the garden. The only view you get is a fence. The walls are paper thin, and you can hear every movement from the room upstairs including a very loud extractor fan. The whole hotel is dilapidated. There is rubbish stored in corridors, like old bits of carpet and cardboard which look like they have been there for months. There is no-one to complain to as the hotel is unmanned. We complained to the lady serving breakfast, and although she apologised, she said there was nothing she could do as she was nothing to do with management. Thank goodness we were only booked for one night. We sent an email to complain, but 4 days later we have had no response. I have no idea how this hotel gets good reviews – those people didn’t stay in the room we did! I hoped to get a response from the hotel, but I have had none. I have reported the rodent infestation to the local Environmental Health department.

2025 年 3 月に 1 泊滞在

2/10 (非常に不満)

宿泊されたお客様

2025 年 3 月 9 日

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度

Castle view

The hotel was convenient for the location for tourist attractions and the town. Beds were neatly made but no extra blankets. One side of king size bed was sloped and very uncomfortable and the other side springs were coming through. Very uncomfortable. Heating goes off at 8pm, room was like sleeping in a fridge. I had hardly any sleep first night as I was so cold. Inside and near the staircase and our room carpets were thread bear, covered in stains and musty smells. Our bedroom carpet was dirty, stained and threadbare and very old. Walls needed a coat of paint. Cobwebs everywhere, dead spiders too. Damp on the bathroom window seals and walls. The bathroom door was dirty and hook was breaking off the veneered wood door. Handle was dirty. Could do with updated to new carpets, painted walls, pelmets and cordless kettle and replace the 1970’s hairdryer. Replace lampshades and put pelmets around window and double glaze them. Put some extra touches like biscuits, herbal teas and small hotel toiletries. Photos on your website are not true to what’s it looks like. So glossy and inviting but we got the opposite. Very disappointing.

2025 年 3 月に 2 泊滞在

2/10 (非常に不満)

Angela

2025 年 2 月 9 日

気になった点 : スタッフとサービス、施設のコンディションと設備

Never stay at a hotel while filming is occuring

We checked into the castle view on Friday night to find a film crew still filming The owner was there who was very disorganised and it took ages to check in No apology for the disruption the film crew caused We settled into our room and decided to go out for some food We opened our door to complete darkness and had to walk in darkness to top of the landing to put on a light on to find the film crew still filming We were rushed out of the hotel by the crew There was loads of film equipment through out the hotel which appeared to be fire risk We had stayed in this hotel before but would never returning Our booking should have been cancelled by the owners when they decided to allow a film crew to use it

2025 年 2 月に 2 泊滞在

2/10 (非常に不満)

Cameron

出張

2025 年 1 月 31 日

気になった点 : 施設のコンディションと設備

2025 年 1 月に 2 泊滞在

10/10 (非常に良い)

James

2024 年 10 月 5 日

良かった点 : 清潔度、スタッフとサービス

2024 年 7 月に 1 泊滞在

6/10 (普通)

Joshua

2024 年 9 月 8 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

2024 年 9 月に 1 泊滞在

10/10 (非常に良い)

Js

2024 年 8 月 24 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2024 年 8 月に 1 泊滞在

6/10 (普通)

Tina

2024 年 8 月 18 日

Needs a bit more tender loving care

This property is accommodation only and you deal with no people. You are given a code etc. I would assume as the builders are still about that this is a work in progress if that is the case then the poor condition of the rooms can be forgiven. Apart from that it was in the perfect location for us.

2024 年 8 月に 1 泊滞在

4/10 (不満)

vikki

2024 年 8 月 16 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

2024 年 8 月に 2 泊滞在

8/10 (良い)

Dave

2024 年 8 月 16 日

良かった点 : 清潔度、施設のコンディションと設備

A old place with some character.

2024 年 7 月に 1 泊滞在

4/10 (不満)

Helen

2024 年 8 月 14 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

The property is a lovely old building. But you can see that it needs some investment. My room, the bathroom light has fallen off. In the bedroom the carpet was threadbare in parts. The skirting boards next to the bed and under the TV table were filthy. The paint was peeling off the windows. The bedding and towels, although they had been laundered had an awful musty smell. The bathroom was clean.

2024 年 8 月に 3 泊滞在

8/10 (良い)

Alex

2024 年 8 月 12 日

良かった点 : 客室の快適度

Perfect for Chepstow Castle Events

I visited Chepstow for a concert at the Castle and this hotel was the nearest hotel to the venue. It's old, homely and comfortable The contact free check in was a little worry with no text coming through in the morning, but this was sorted easily enough by phone call. The hotel is being renovated at the moment and TBH the rooms need a little love from the carpets to the bathroom. Everything is comfortable though and the location is perfect.

2024 年 8 月に 2 泊滞在

2/10 (非常に不満)

Max

2024 年 8 月 2 日

気になった点 : スタッフとサービス

Needs work

The good parts: I had an acceptable sleep and the location was good for where we wanted to visit in Chepstow and further abroad. Chepstow itself is a pleasant little place. Unfortunately, room 8 didn't have curtains or blinds so for light sleepers it wouldn't be the best. I wasn't happy with the bathroom as the toilet brush was clogged and the shower didn't work. When I called the staff in the morning I was told a plumber would be there in 20 mins. Well over an hour later we still had nothing, so we left.

2024 年 7 月に 1 泊滞在

2/10 (非常に不満)

Max

2024 年 7 月 30 日

気になった点 : スタッフとサービス

Missing the basics

The good parts: I had a decent sleep and the location was good for where we wanted to visit in Chepstow and further abroad. Chepstow itself is a pleasant little place. Unfortunately, room 8 didn't have curtains or blinds so for light sleepers it wouldn't be the best (see picture). The toilet brush is unhygienic (see picture). The shower didn't work, when I called the staff in the morning I was told a plumber would be there in 20 mins. Well over an hour later we still had nothing, so we left. There wasn't an apology or refund forthcoming.

2024 年 7 月に 1 泊滞在

2/10 (非常に不満)

Max

2024 年 7 月 30 日

気になった点 : スタッフとサービス

Room 8, not ready to be used, wrong to advertise

The good parts: I had a decent sleep and the location was good for where we wanted to visit in Chepstow and further abroad. Chepstow itself is a pleasant little place. Unfortunately, room 8 was not up to scratch and wasn't ready to be used. During check-in I didn't receive all the codes I needed so they need to work on getting these out. The room didn't have curtains or blinds so for light sleepers it wouldn't be the best (see picture). The bog brush is an abject disgrace and grossly unhygienic (see picture). The shower didn't work, when I called the staff in the morning I was told a plumber would be there in 20 mins. Well over an hour later we still had nothing, so we left. Personally, I wouldn't put someone in there if I had a guest room like that. I would take responsibility for my establishment and make sure the facilities are fully working, and I would at least apologise for the inconvenience and offer a refund. There wasn't an apology or refund forthcoming. I work in sales so I spend my time trying to solve people's problems. I'm just here on holiday trying to enjoy myself but find I've been rinsed for a room that's not fit-for-purpose. Find another place.

2024 年 7 月に 1 泊滞在

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