「 A beautiful property, lots of charm. A large room with lovely little details. A nice street in Chepstow too. Lots of amenities & extras, very helpful hosts. Nothing is too much trouble.
My only complaint is that I found the mattress was uncomfortable, I could feel the springs in places. 」
「Since the magnetivcs of the card key is not warkble , it was often rewritten.The reception desk gave me sightseeing infomation in various ways.The room was comfortably maintaind and the shower was comfortable.Toilet seat was very low.
You should not choose breakfast.」
「We booked a room as part of a wedding party .wedding was at 2pm.
Check in is 4pm which is quite late ,we had to be in the orangery for 4pm so staff managed to check us in 3.40pm .Room was perfect, slept well,breakfast amazing. Food at the wedding of Becky and Mark was incredible. Our first visit here and we will definitely return and use the pool/spa as we didn't get chance to on this occasion.
Check out at 11am is good, no rushing around. Thankyou for a lovely stay 」
"I was very impressed with the hotel, which was very clean and beautiful. The receptionist was very kind and made our beds every day without fail. I would stay there again."