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「Not family friendly with you have young children… We were disappointed after arriving to find out that the hotel did not have cribs or playpens, despite showing they did on the listing… We even requested via Expedia message for a crib with no response. I visited the front desk to inquire about a crib or a refund because our child would have nowhere to sleep if they couldn’t provide one, the front desk attendant was rude and said they don’t offer refunds and they no longer offer cribs or...

「Not clean and smell comes from room 」

「部屋が広くて良かったです」

「Very good service 」

「Lots of parking, check in was easy and quick. Room was terrible, had a very strong pet odor, overbearing, instantly made my eyes water and nose stuff up. Went down to front desk to ask for another room was told all sold out and there were no other rooms unless we wanted a much smaller room with no refund for difference in price. When asked if it would smell better was given no guarantee it would. Was offered a spray bottle of room freshener(I assume thats what they use to mask pet smell...

「Room, Parking」

「Absolutely love the location. Right in the heart of Port Credit and right beside the river. Lovely walking paths, a wealth of restaurants to choose from, coffee shops etc. For the price, this place is excellent. The rooms are spacious, the beds are comfortable and the staff are very responsive. It is a bit dated cosmetically, but the positives far outweigh this. Highly recommend. 」

「staff and property here are excellent」