「The front desk staff were as helpful as possible, but the manager was unfriendly and unaccommodating. Not only was she rude to hotel guests, she was rude to her staff. It was extremely uncomfortable to witness her patronizing the staff in front of a crowded lobby. The front desk staff would try to help and she would undermine what they were trying to do, which was pretty poor customer service.
The room wasn't terrible for the price, it could've been cleaner and it would've benefitted from being...
「The front desk staff were as helpful as possible, but the manager was unfriendly and unaccommodating. Not only was she rude to hotel guests, she was rude to her staff. It was extremely uncomfortable to witness her patronizing the staff in front of a crowded lobby. The front desk staff would try to help and she would undermine what they were trying to do, which was pretty poor customer service.
The room wasn't terrible for the price, it could've been cleaner and it would've benefitted from being...
Jocelyne