ビクトリア ハーバーのアパート

「N/A」

「Just towels was not in good condition 」

「Nice two bedroom suite with large rooms in a good location, however needs more supplies and requires some repairs (i.e. clean towels, tissues, working lightbulbs and shower knobs).」

「This place has a lot of potential! Accomodation was clean and updated. The kitchen lacked some supplies and while there was a fantastic air mattress for the kids, there were no blankets supplied. The pool and facilities were lovely after a day on the slopes. 」

「If you are simply looking for a place to sleep, this place was a great price, with plenty of room for two families. But don't expect anything more. The listing shows ski in/out which is misleading, and it's not a 2-3 minute walk...be prepared to hike through deep snow to access the top of the lift. The unit wasn't very clean, inside drawers and cupboards was dirty with food bits. The couch looked dirty with hairs stuck to it. Many things are broken (fixtures, both shower knobs falling off,...

「After spending a day out and about, we checked in late and were disappointed to find two pillows (one was decorative) on a king sized bed for two people. And even more annoying was that it had stains all over it. Bedding was old, stained and wrinkled. Host dropped off more pillows the following day which was appreciated. We also noticed that the place was not very clean. There was a huge chunk of hair in the shower drain, soap dish was dirt, mold around the shower. Coffee maker looked like it...

「Great place to relax and unwind. The room was spacious and clean. Access to amenities was great. Would book again.」

「Hello, I am writing to file a formal complaint regarding my recent stay, which unfortunately did not meet basic standards of cleanliness, safety, communication, or the services that were advertised. This situation caused significant inconvenience and negatively impacted our overall experience. Approximately a week and a half before our arrival, I attempted to contact you three times to clarify which items were included in the rental and what we needed to bring, as this information was not...

「My family enjoyed our visit. We had a clean, and comfortable stay. You have created a lovely home away from home feeling with welcoming decor. We enjoyed the hiking trails around the property and the pool area is well maintained as well. Thank you! 」

「Overall the room was generally clean but there were definitely maintenance things that needed to be taken care of; dead batteries in remotes, dead light bulbs, cob webs in corners, garbage under the bed, fire place didn’t work, etc. Unfortunately the toilet did not work the entire time we were there and we had to cut our stay short. Now we are unable to get in contact with the owner to get any sort of refund for the trouble. I have been completely ghosted. 」