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Friendly staff.

The huge private garden (like a private park) with 3 story pagoda is incredible and the pools, onsen, sauna and hot tubs are really nice. This was once a Four Seasons Hotel and still now remains one the best classic Ritz Carlton like hotels in Tokyo.

We had a wonderful experience. The service was incredible and the hotel is very beautiful! We will definitely stay here when we come again

Almost everything was excellent. Specially service managers made us so Comfortable and tender. Thank you for your service.

I had the privilege to stay in the Garden Suite, with access to the Club Lounge. The check-in was SWIFT. A manager came, handled my little luggage and a bell-boy took over and walked me to the Club Lounge. Hot & cold drinks & tea-time snacks were served. I spent an hour before going to the Suite. The suite is IMPECCABLE, from the furnishing to the amenities (Imabari towels) & toiletries (Bamford). It has a large balcony. Though it was rather windy, I kept one of the large panels open. The VIEWS...

This was a fantastic hotel! The location was incredible - it is walking distance to the Yamanote train line which connects you to other main attractions in Tokyo. There is also tons of great restaurants and shops in the area as well and a convenience store in the heart of the lobby making it easy to grab food, drinks or other supplies. The staff was very kind and helpful when shipping luggage to our next hotel in Kyoto. Lastly, you can take the Airport Limousine Shuttle Bus from Haneda and get...

As expected, the four seasons was spectacular. I highly recommend staying here and will be staying here again should I return to Tokyo.

The hotel was very beautiful and clean. The staff was excellent. The hotel's breakfast was excellent!!

WONDERFUL! The staff is top notch. Location is perfect. Rooms large. Breakfast is fantastic. We will book this hotel again and again.

Missing Keio Plaza already, and just thinking about an excuse to return to Tokyo. I was pleasantly surprised with the service level, cleanliness, willingness to assist from all staff. Even when there were lots of guests they managed to offer personal touches during service. I praise the hotel management and commitment from all employees we came across. Special mention to Mr Fuentes from the Club Level, also special thanks to housekeeping, they did it perfectly and discretely, it was pleasant to...

The hotel itself is very old, needs some refurbishment, but they still keep it very clean. I like our beds were being made every day, we felt very comfortable and relaxed when we returned to our room to see the clean beds after long walks.

Hotel location is very good and within walking distance from metro/JR train stations and Tokyo station shopping district. Hotel staff was extremely friendly and courteous. We found the rooms to be very large and comfortable. We had a minor clog in the toilet and it was fixed quickly after we reported it. Our only regret is that the reservation spot available at the Sushi Sora restaurant was too late for us. Overall enjoyed the stay very much.

The Peninsula Tokyo lives up to the Penisula's reputation as a premier hotel. The staff is incredible and our trip was capped off with a last minute dinner reservation the concierge was able to get us at one of Tokyo's Michelin two star restaurants.

We loved the location the most. The lobby and staff and restaurant were excellent. Room is just a little outdated but very clean and in order. No complaints.

The best partsv were the breakfast buffet, the restaurant options and the proximity to transportation.

Lovely hotel, really enjoyed my stay. Staff where extremely helpful and nice

This is a great hotel for the price in Tokyo. It's right on the Yamanote Line, which goes to most major parts of the city, and is only one stop from Ikebukuro. The area around the hotel (Otsuka) is also a nice residential area and makes for a nice morning walk. Service is very good, and the room makes great use of its small space. Breakfast is good,with Western and Japanese options. Leaving the JR station, turn left at the gates, then right out of the station. Walk about one block.