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Andaz Tokyo Toranomon Hills - a concept by Hyatt

Photo gallery for Andaz Tokyo Toranomon Hills - a concept by Hyatt

Featured Image
Indoor pool
Indoor pool
Free minibar, in-room safe, desk, blackout drapes
Free minibar, in-room safe, desk, blackout drapes

Overview of Andaz Tokyo Toranomon Hills - a concept by Hyatt

Andaz Tokyo Toranomon Hills - a concept by Hyatt

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
105-0001, Tokyo-to, Tokyo, 1-23-4 Toranomon, Minato-ku

Explore the area

  • Popular LocationHibiya Park13 min walk
  • Popular LocationTokyo Tower18 min walk
  • Popular LocationAkasaka Sacas3 min drive
  • AirportTokyo (HND-Haneda)15 min drive

Choose dates to view prices

About this area

Tokyo

Andaz Tokyo Toranomon Hills - a concept by Hyatt is located in Minato, a neighborhood in Tokyo, and is in the city center and near a metro station. Tokyo Imperial Palace and Tokyo National Museum are cultural highlights, and some of the area's notable landmarks include Tokyo Tower and Tokyo Sky Tree. Don't miss out on a visit to Tokyo Disneyland®.

What's nearby

  • Hibiya Park - 13 min walk
  • Tokyo Tower - 18 min walk
  • Shiba Park - 2 min drive
  • Akasaka Sacas - 3 min drive
  • Tokyo Imperial Palace - 5 min drive

Getting around

  • Toranomon Hills Station - 4 min walk
  • Shimbashi Station - 13 min walk
  • Haneda Airport (HND) - 15 min drive

Restaurants

  • The Tavern Grill & Lounge – Restaurant with a bar. Serves breakfast, brunch, lunch, and dinner daily.
  • Rooftop Bar – Alfresco dining rooftop bar. Serves light fare daily.
  • Bebu – Alfresco dining restaurant. Serves lunch and dinner daily.
  • The SUSHI – Sushi bar offering local cuisine. Serves dinner daily.

About this property

Andaz Tokyo Toranomon Hills - a concept by Hyatt

Luxury Tokyo hotel in Minato, near Tokyo Tower
Along with 3 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a coffee shop/café are onsite. All 164 rooms feature thoughtful touches like free minibar items and espresso makers, plus iPod docks and flat-screen TVs with satellite channels. 24-hour room service, coffee makers, and free newspapers are among the other amenities available to guests.
Andaz Tokyo Toranomon Hills - a concept by Hyatt offers 164 accommodations with iPod docking stations and free minibar items. 42-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
AO スパ&クラブ has 5 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Dial-up Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 3000.00 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11:00 AM: JPY 5060 for adults and JPY 2530 for children
  • 3 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese

Business services

  • Conference space (8288 square feet)

Outdoors

  • Terrace

Spa

  • 5 treatment rooms
  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Bathrobes
  • Designer toiletries
  • Electronic bidet
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Local maps
  • Phone
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 20

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: JPY 5060 for adults and JPY 2530 for children (approximately)
  • Airport shuttle fee: JPY 1150 per person (one-way)
  • Airport shuttle fee per child: JPY 580 (one-way)
  • Self parking fee: JPY 3000.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Andaz Tokyo Toranomon
Andaz Tokyo Toranomon Hills
Andaz Toranomon Hills
Andaz Toranomon Hills Hotel
Andaz Toranomon Hills Hotel Tokyo
Tokyo Andaz
Tokyo Toranomon
Toranomon Hills Andaz
Toranomon Hills Tokyo
Toranomon Tokyo
Andaz Tokyo Toranomon Hills Japan
Andaz Tokyo Toranomon Hills concept Hyatt Hotel
Andaz Toranomon Hills concept Hyatt Hotel
Andaz Tokyo Toranomon Hills concept Hyatt
Andaz Toranomon Hills concept Hyatt
Andaz Tokyo Toranomon Hills - a concept by Hyatt Hotel
Andaz Tokyo Toranomon Hills - a concept by Hyatt Tokyo
Andaz Tokyo Toranomon Hills - a concept by Hyatt Hotel Tokyo

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 329 out of 439 reviews
5 - Excellent 75%
Rating 4 - Good. 89 out of 439 reviews
4 - Good 20%
Rating 3 - Okay. 15 out of 439 reviews
3 - Okay 3%
Rating 2 - Poor. 5 out of 439 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 439 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.7/5

Staff & service

4.8/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay and will be back!
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

2/5 Poor

Traveled with group
Disliked: Staff & service
The service was bad. We arrived at the checkin floor but noone took us to the counter. When I asked, a man took us to the counter in a very tiresome way. I dont think I will be staying here again.
Stayed 1 night in Jul 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great stay. Staff super friendly and helpful, room spacious and well equipped and all amenities were excellent. The only small negative is that the lighting in the room is either too bright or too dark, it’s difficult to get just right! But that is such a minor thing, everything else really is great
Stayed 1 night in Jul 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent design and incredible views from the room.
Stayed 5 nights in Mar 2020