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「The staffs are all excelent, warm and supportive. The family room we booked was clean enough and with nice furnitures but had no window. But still ok. The hotel is old style so there was no lift which was quite difficult for tourists like us carrying a large suitcases, but the staff had kindly supported us. No air conditioner in the room」

「I was satisfied about location, hospitality and breakfast, but saytime noisy sound outside annoyed me a little bit.」

「It was not made clear if we had access to a kitchen or even if there was a kitchen so we could not wash our coffee cups properly and it was hard to fit cups and bottles underneath the bathroom sink tap.」

「Very helpful staff good location」

「部屋に入った瞬間から良い匂いがして綺麗でよかったです！ シャワーが手で持てるのもよかったです！ 少し建て付けが悪く斜めに感じました。笑」

「Great breakfast choices, amazing staff and a beautiful view! Downside: -Despite paying over £250 for a night, the bed was in a bad condition. The right hand side was unbearable to sleep on!」

「The facilities of the accommodation itself were new and clean. The room had no window, but instead there was an illuminated panel designed to look like a view of Brighton, which at first surprised me but was acceptable in its own way. What was truly disappointing, however, was that although bottles of water and glasses were provided on the table, the glasses were clearly used—there were handprints on them, and traces of lip balm around the rim, which was quite unpleasant. In addition, although...