「They allowed us an early check-in free of charge. I don’t mean 30 minutes either. We got off our cruise ship and showed up at the hotel at 8 am and they allowed us to go our room. 」
「From start to finish our experience was excellent, we are from London and have been coming to Boca for over 25 years, we used to stay at a neighbouring hotel, but fancied a change and Joshua Lustig (hotel manager) and his team were excellent we just finished a two week vacation at the hotel and won’t hesitate to return.」
「The hotel is not worth its price at all. It is not even worth half of its price. The housekeeping staff are lazy and rude; they never refreshed the bed sheets even once during my one-week stay. I even asked the front desk staff three times to get them do their job, but nothing changed. The bathroom floor was never wiped even once. Some towels smelled totally weird; they smelled just like a diaper.
Since the accommodation is quite old, it has numerous malfunctions. The water pressure from the...
"The hotel is not worth its price at all. It is not even worth half of its price. The housekeeping staff are lazy and rude; they never refreshed the bed sheets even once during my one-week stay. I even asked the front desk staff three times to get them do their job, but nothing changed. The bathroom floor was never wiped even once. Some towels smelled totally weird; they smelled just like a diaper.
Since the accommodation is quite old, it has numerous malfunctions. The water pressure from the bathroom shower was weak and slow. The window is thin and does not block noise from outside. The walls are so thin that every time a neighbor closes their door, I hear an unbelievably loud noise. The amenities are poor as well. They don’t provide toothbrushes, moisturizer, or even bathrobes. The room doesn’t even have a basic kettle, and you have to pay extra just for a cup of hot water. "
