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"Convenient and reliable, onsen is a big plus"

"오래된 건물이지만 관리를 잘하셔서 불편함 없이 잘 지냈습니다. 이번이 3번째 방문일 정도로 벳푸를 가면 이 호텔을 선택합니다. 이번에도 잘 머물다 왔습니다.."

"The hotel and rooms have been renovated. A wonderful stay!"

"Lovely! Nicer than the previous ryokan I stayed in, views are amazing and great value."

"Everything"

"I give this property 5 stars for staff because they were amazing. From the front desk staff, to the waiters, to the food servers to the maids - everyone was so nice and helpful and smiling. The room was stunning. Classic Japanese tatami mat room but with western toilet and deep soaking tub. We had ocean view. STUNNING! You should stay here. I need to say - that while I know the hotel is older, and there's charm in that - this hotel needs a deep clean. The closet and vents were dusty and the bathroom had some mold. It's a very humid place, so that's difficult to keep clean - but just a little more bleach a poll nd this is a 5-Star resort. I would stay there again the food was outrageously wonderful and plentiful. Thank you for a wonderful stay"

"Great service, great room, and great meal. It was just perfect! One night was not enough. We want to come back again with longer stay."

"great hotel no issues "

"great breakfast and dinner buffet"