「Our trip didn’t quite go as planned, but the hotel staff were amazing. After our flight was cancelled, we had to cancel our original booking, but managed to get a later flight. Carol, the manager, came in on her day off to help sort things out so we wouldn’t be charged twice.
The food was also great; my husband said his fish and chips were some of the biggest he’s had (and he’s had a lot!).
The room was clean and comfortable with everything we needed including tea and coffee, a TV, fan, iron...
「Great location in the centre of Knaresborough. Very helpful to have plenty of onsite parking. Comfortable bedroom. Very attractive and welcoming communal sitting room. Outstanding breakfast - wide variety of hot and cold dishes. 」
「Our room was perfect, king bed, bedding and decor of room was cosy and well-furnished. We had a great choice for breakfast. Delicious pancakes! Margaret was the perfect host. 10 out of 10. We can highly recommend Willows. 」
「The monastery has beautiful gardens to explore in any weather. The accommodation itself is spartan and authentic to the purpose, but is still good material value for money. I wouldn't hesitate to stay here again for the gardens alone, but the unique experience is also an attraction.」
「The staff were very friendly thankyou.It is a great place to stay for the piece hall,train station and other places of interest in Halifax.My room was spacious. It was a little bit noisy at night ,but not enough to keep me awake.Only comment,a hairdryer would of been good in the room.Would go back. Thankyou.」
「Booked a room the night before my graduation. The hotel was one of the cheaper ones in the area but exceeded expectations. Modern interior, nice bar and cosy but spacious rooms. We had a slight issue with cleanliness in our room, but the manager couldn’t do enough to apologise and rectify this for us. Would stay again if in the area.」
「The Craven Heiffer has a warm and welcoming atmosphere - staff were professional, friendly and approachable and the service was excellent! My hotel room was lovely and spacious, the bed was comfortable and I had great nights sleep. I will definitely plan a return journey … the bar staff were lovely and I’d like to thank Gemma in particular ! 」
