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"Yes. Bell Hop staff was courteous and helpful. Only have valet parking option for the hotel so you may want to prepare for that if you want to. Other than that, everything has been great. "

"Overall wonderful experience. Staff was great, room was great.. a little cold but housekeeping brought up an extra blanket and i was perfect. Outdoor fireplaces were lovely. Great location so close to pier 39. "

"The hotel was great and the staff were super helpful and friendly. We also "

"The hotel is clean, the rooms are cozy, and the hotel staff is very friendly. They have coffee all day, and water and cookies in the evening. They have a bar where the bartender makes some really good margaritas. Honestly, it was a lovely stay, and I hope to return. Thank you!"

"Itai and Simon were very helpful throughout our stay. The room was very clean and the beds were very comfortable. The hotel was very close to food and entertainment. We particularly enjoyed walking to Underdogs Cantina for dinner. Excellent stay!"

"The STAFF!! So friendly, chipper, smiley, warm - the bellhops/valets, in particular, all seemed to love their work and their jobs and get along so well with one another. Their enthusiasm was palpable! I travel over 150 days/year for business and I can’t remember the last time I saw a more jovial team. Bravo! Housekeeping was also very friendly. "

"Great location, spacious rooms and amazing price."

"It was the perfect place to celebrate New Year’s Eve! I will do it again and again. The room was excellent. The service was impeccable. The host at the restaurant was so awesome. The food was indescribable. We all loved it. We will definitely go back and stay there again. "

"Tremendous property. Zoe in the main lobby bar was outstanding. Great service knowledgeable of the local community. Bull Sutton - the concierge - is a legend. So glad we met him and got great recommendations for restaurants. He is a gem and every hotel should have one like him. A star. The bar and room were great. Amazing view. Also the Club Room, while on a lower floor, great staff and selections throughout the day. Pool and hot tub were perfect. Hot and clean. The location is amazing with so much to walk to. Chinatown. Union Square. You are a short walk. Plus free charging for your car. What’s not to love? My favorite place to stay in SF. Just wish I got the corner room they offered but then sold out. Next time! Bring your bathing suit. The indoor hot tub is the best. The bell staff were very helpful and friendly as well. Loved it. 5 stars. "