A- ゾーン ホテル

「Amazing room with amazing views 」

「Nice experience」

「Everything was perfect. We was welcomed by front desk, our room was upgraded, later check in was permitted 」

「オーシャンビュールームを予約したが、チェックイン時にunavailableと言われた。 予約履歴を見せたところ一旦オフィスに戻り帰って来て手配してくれたが、部屋に入ったところフルオーシャンビューからパーシャルオーシャンビューになっていた。 疲れていたのでそれ以上の交渉は諦めた。 」

「My room is noisy. I called the front desk to check this noise, I waited for over 2 hours but no one came.」

「The room had no closet. The bed was positioned in a wrong way. The TV is on the left side of the bed. The room had no microwave, we were not able to heat up food. Phone didn’t work, bathtub was dirty, room wasn’t vacuumed and for some reason I was charged $223.43 when the room was supposed to be $108.38. I wasn’t explained the additional charge. Ice machine was also out on the 5th floor」