サウスウエスト オースティンの五つ星ホテル

「Tremendous noise problem if your room is on the front roadway, provided noise machine and ear plugs notwithstanding. Hotel shows some wear in rooms. Staff routinely provide less than complete answers to simple questions. Valet pretty quick must times.」

「Finally a five star hotel with a five star service. Design is amazing, attention to details. Staff is genuinely nice and extremely helpful. Can’t wait until you open a Lisbon location. Thank you to the property staff and Managment. 」

「Amazing front desk, room, and food. Best staff in Austin. Beautiful property!」

「Restaurant was wonderful. Staff was AMAZING! Room was beautiful! Wish I could have stayed longer.」

「Good but overpriced. While rated a 5 star something is lacking. The food is mediocre at best and they seem to be trying to appeal to “foodies” rather than relying on tried and true favorites. I am surprised this hotel made the Auberge collection. 」

「Wonderful hotel! Staff members were all kind and helpful, and always responded to my inquiry and request very quickly. The room was kept clean and quiet, and I took a good rest every night. This is the best hotel I stayed ever, and I will surely recommend this hotel to my friends and family who are thinking of visiting Austin.」