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"great !"

"Very clean, very nice, amazing staff"

"Great place to stay"

"The location of this hotel is perfect, it’s right in downtown Dallas. Valet/Doorman was a nightmare when I first checked in. Kind of rude but I was like, he’s probably having a bad day. Checked in seamlessly and went to my room. Fairly big size room and spacious in the main room and bathroom. Mattress Beds were old and not very comfortable. Only other issue I had was I requested someone service my room and then just brought towels, asked again and nothing. Lastly, the AC in the room was crap. Don’t know if it worked or not. Overall 5 out 10. Location was a 9 out of 10"

"It was excellent "

"All very kind in my stay. The attention given at Ms.'s check-in. Ginita who is very attentive and cordial."

"Room service did not replace the towels or make up the beds "

"The staff was awesome i will definitely stay here everytime im in Austin. "

"We arrived earlier than the check-in time and were informed that our room was not ready. Later, when we checked in, we were told that our room was overbooked. It’s incredibly ridiculous! "